Recent Posts

Team Work During A Storm!

7/17/2018 (Permalink)

Storm Damage Team Work During A Storm! Front of a home laying in the rubble of the structure it was once apart of before The Valley Fire.

People sometimes do not understand what a storm is. It is not always rain, thunder, lightning, a tornado, or a hurricane. It can be fire! Storms are scary and they cause so much damage in all of their forms. Back in September of 2015 California had its' third worst storm ever. Named The Valley Fire, it burned for about a week and did so much damage the local SERVPROs had to declare it a storm event. During storms you can see numerous different SERVPROs coming together as a team to help their own, and the surrounding communities. SERVPRO promises to make it "Like it never even happened" but in situations like the one you see in this picture, we know that we won't be able to achieve that goal, but you can bet we will work as hard as possible to get you as close as you can get to "Like it never even happened.", or until we've helped you as much as possible in this difficult time.  

Large Fire Damage in Geyserville

7/12/2018 (Permalink)

Fire Damage Large Fire Damage in Geyserville The kitchen window after the devastating fire.

The fire at this clients home in Geyserville California is thought to be caused by faulty wiring. The client called here at SERVPRO of Santa Rosa S.E./Sonoma to come clean up the aftermath and restore. Our demo took a total of two weeks which is quite speedy for all that we accomplished. We tore out all carpet in this two story home along with padding, ceilings, walls, and flooring. All that was left was the beams of this burnt to a crisp two story home. When a fire happens, no matter how big, or small, you should always call SERVPRO because the smoke and soot caused by fires is extremely unhealthy to breath in and we have the equipment and tools to remove all the soot and smoke smell. The black in this photo is not just char marks, it is heavy, heavy, soot. If a fire happens in your home or business please call us here at SERVPRO of Santa Rosa S.E./Sonoma (707)571-8333  

We Specialize in Flooded Basement Cleanup and Restoration

7/9/2018 (Permalink)

Water Damage We Specialize in Flooded Basement Cleanup and Restoration This flooded basement was caused by the kitchen above flooding, and leaking down through the floor.

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Santa Rosa S.E./Sonoma basement could flood, including:

•A blocked or failed sewer lateral pipe

•Heavy rain causes surface water to pool around your home

•Storm sewer backup

•Sanitary sewer backup

•Foundation drainage failure

•Water supply-line break or hot-water tank failure

•And many more

Have Questions about Basement Flooding?  Call Today (707)571-8333

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Santa Rosa S.E./Sonoma and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

•We are Available 24 hours/7 days per week

•We’re a Preferred Vendor to many National Insurance Companies

•We Bill The Insurance Directly – One Less Thing For You To Worry About

•Our Technicians are Highly-Trained  in Water Restoration Techniques

•We use s500 IICRC Restoration Standards

•Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 707-571-8333

Santa Rosa S.E./Sonoma Smoke and Soot Cleanup

7/6/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Santa Rosa S.E./Sonoma will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

This creates low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (707)571-8333

Commercial Home Fire in Geyserville

7/2/2018 (Permalink)

Commercial Commercial Home Fire in Geyserville A shot of part of the ceiling destroyed by the fire.

As you can see in the photo here, the fire destroyed the majority of the structure. The fire was started by an outside water heater, and was caught thirty minutes after the fire stared. Though that doesn't sound like a long time, that is a very long time in fire time. When a fire has that much time to burn, it gets hotter and hotter because it is burning through more "fuel" and some fuels burn hotter than others. The heat and flames caused the paint to boil and peal off the ceiling and walls and even in some places the fire ate holes through the walls and ceilings. The soot from a fire this large and long lasting, is very extensive. The soot was so thick there was no saving the walls that still existed. Our cleaning crew here at SERVPRO of Santa Rosa S.E./Sonoma, went and saved as many belongings we could to bring back to our shop to clean. When there is a fire of this magnitude, cleaning doesn't always fix the smoke/soot smell. After we clean an item and it still smells of smoke and soot, we put it into our Ozone, to get rid of any remaining odors. Fire is very scary and serious. We are so thankful we could help this commercial company rebuild one of their properties to make it "Like it never even happened."

When Storms or Floods hit Sonoma County, SERVPRO is Ready!

6/29/2018 (Permalink)


SERVPRO of Santa Rosa S.E./Sonoma specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond much faster with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Sonoma County, we can always scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today (707)571-8333

Kitchen Mold in Rohnert Park, CA

6/25/2018 (Permalink)

Mold Remediation Kitchen Mold in Rohnert Park, CA This shows a small section of the extensive mold damage in their kitchen.
The mold in this kitchen in Rohnert Park, CA was extremely extensive. Not only was there a large area of mold on the structure, but this client had salamanders stuck between their dry walls. This job was done within a week and our client was extremely happy with that time frame and was shocked when we were completed so quickly.

To handle mold our process is first setting up a containment wall, then we removed the part of the structure affected by the mold, dried out the remaining part of the structure and finally we do mold remediation passes.

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

•Stay out of affected areas.

•Turn off the HVAC system and fans.

•Contact SERVPRO of Santa Rosa S.E./Sonoma for mold remediation services. (707)571-8333 

Ready for More Biohazard

6/18/2018 (Permalink)

Here at the SERVPRO of Santa Rosa S.E./Sonoma, we are always trying to expand our horizons. Don't forget that we are certified as Bio-Recovery Technicians by the ABRA (American Bio-Recovery Association.) This is great news because we are able to except more biohazard jobs and also trauma jobs. Though we hope there are no trauma jobs, we are here for whoever will need us. We are also most defiantly here for as many biohazard jobs are you have. SERVPRO of Santa Rosa S.E./Sonoma not only wants to expand our horizons but we want to have as many skills as possible to make sure it is always "Like it never even happened." 

Keeping Our Shop Organized

6/12/2018 (Permalink)

General Keeping Our Shop Organized Here are our air movers and dehumidifiers clean, and ready for what ever job we need them for.

One thing we always need to be here at SERVPRO of Santa Rosa S.E./Sonoma, is organized. When we get a call, we need to pack our vans and trucks and get to our destination with all our equipment, and with speed. In order to be able to do this, we need to have everything in its place, and ready to go. We need to make sure that all equipment is cleaned after every job and is put back in its correct location. We pride ourselves with our skills in being ready for a call 24/7/365. This, among many other procedures is how we make that possible. We take comfort in knowing we are always ready when we get your calls. An organized shop is a ready shop!

Extremely Soaked Carpet in Novato, CA

5/31/2018 (Permalink)


Who knew one broken pipes could leak so much water? This client had one pipe burst and she describes it has "When I came home, it was raining in my home." She was so stressed when all the water was pouring into her home. She called SERVPRO of Santa Rosa S.E./Sonoma and we came over as fast as possible. Unfortunately there was water in almost every room in this client's home. Before we could remove the carpet our production technicians had to remove the water soaked up inside of the carpet. Thankfully this client was only away from the home for a short time. The pipe was only leaking for a few hours instead of days. With our fast response we minimized the damage as much as possible. We are lucky this client caught it so fast for now it will be even quicker for us to make it "Like it never even happened."