What our Customers say...

Fire Damage Testimonials

We are totally blown away with the quality of service provided on all levels with SERVPRO! Your team of fabulous people have made this past week bearable with their care, compassion and impeccable customer service. We had no idea that a service like yours existed. Amazing! 

Thank you SERVPRO for all you did! So wonderful. Thank you! Thank you!

I can not believe how quick you guys were to respond! Thank you for walking us through all the first steps of this process. I hope the rest is this easy.

I know we have a lot of stuff but thank you for doing what you've done so far. I appreciate your kindness during this hard time. 

Dear Karen and Robert,

Your staff has been amazing! Through the packing of all my things, to cleaning up after the contractors, to putting everything back. My wife and I couldn't be happier with the job you did. Thank you, thank you, thank you!

They were absolutely FABULOUS! Especially Donna and her team, Lynn and Alicia. Thank you SERVPRO!

You guys are so great. Thank you so much for everything you did. My business looks amazing!


A house fire destroyed our kitchen. Upon visiting the house this morning we found the house in pristine condition with all surfaces and even furniture gleaming. Far from looking like a fire victim the interior looked like a brand new house. Beau and his team have made our fire damaged house into a sparkling, brand new home. ...this team has an amazing work ethic and a demeanor both caring and thorough. We have complete confidence in them and the high quality of their work. We want to thank them all for their outstanding work.

SERVPRO has been undoubtedly the nicest company I have ever had in my home. They dealt with all of my stuff and cleaned it and my home and even unpacked everything the way it was. I was always able to speak to someone in the office who could answer all of my many questions. I would defiantly recommend SERVPRO (of Santa Rosa S.E./Sonoma) to any of my kids or family. They get the job done and done right.

This company made me feel so at ease from the get go. From packing all my stuff to cleaning my home and then they unpacked me. Karen always was sweet on the phone and Cameron was so informational and reassuring. They are the best and I would never ask another to help me in one of these situations besides them. They rock! Thank you to everyone that helped.

At this house, the saying is, "When it rains, it's probably a leak and we'd better call SERVPRO." Thank you for your generous gift of services to dry out the leak from our fire suppression system in recent weeks. That it happened this most recent time when my husband was in a critical phase of his death process was tragic timing. However, Beau, Cameron and the others dispatched the problem in the most effective and least disruptive way possible. Please know you have a loyal customer in Cloverdale should I ever require such services again.

Robert & Karen at SERVPRO (formerly clean performance) and their impressive crew did a meticulous job of itemizing our personal property. This daunting task was done with a high degree of professional skill and responsiveness to our personal concerns.

I wanted to take this opportunity to thank you so much for the really super clean-up job you did at my house after the fire. You and your crew, were so outstanding in the way you handled everything with such care and I really appreciated your boys and how hard they worked, and with the added bonus, yet, of a piano recital from I think his name was Bo??? His playing was wonderful, a really talented young man.

I have told everybody about your superior work.